| Terms & Conditions
Advanced Reservations
Advanced reservations with a deposit ($400 per day, per person) are required to
secure a seat on your preferred day. Call at (307) 733-3274
for reservations. Full payment and any outstanding balance
is collected on the day that you go heli-skiing. Any reservations
made less than 14 days in advance will be charged the full
amount for the day ($1150/day, per person).
Form of Payment: Payments
may be made by cash, traveler checks or major credit card.
Personal checks are accepted only fourteen
days in advance.
Rental Powder Skis: Powder skis (the new Rossignol S7 Free ride) are available for rent right in our
office. You may reserve
them when you make your heli-ski reservations or when you
check in with us on arrival to JH. Arrive at our office 10
minutes early with your boots to have the bindings adjusted.
Confirmation/Check-in: We would like you
to check in with our reservation desk (307-733-3274) as soon
as you arrive
in Jackson Hole so that we may update you on current conditions,
weather forecasts and what to expect. If you plan to be arriving
late, please let us know. Our office is open from 11:00 am
to 5:00 pm daily. Please give us your local telephone number
at this time should we need to contact you in the event that
weather prohibits us from flying.
Teton Springs Lodge & Spa
Guests: If you are on one of the Teton Springs Lodge & Spa
packages, your first reserved day is the day following your
first nights stay at the Lodge.
Because heli-skiing is so weather dependent, you must participate
each day that we can fly. Lift serviced skiing at Grand Targhee
or the JH Mountain Resort will only be on any non-flyable
weather days. If you choose not to participate for any reason
and the helicopter flies that day, you will be charged the
full amount for that day.
Cancellations and Obligations:
- Cancellations
made 14 days in advance of a reserved ski day will receive
a complete refund less a $50 per person/per
day administrative fee.
- Any cancellations made less than
14 days in advance of a reserved ski day will result in
loss of deposit ($400
per person/per day).
- Any cancellations made less than 24 hours in advance
of a reserved day will loose the full amount of the day
($1150
per person). It is not the responsibility of HMH to remind
you of your reservation. It is the responsibility of
the guest to be on time (9:00am) on their reserved day. No
credit will be issued in the event of a no-show.
- Any requested changes to a
reservation date, if feasible for the reservationists,
will be charged a $50 per person/per
day administrative fee.
- If HMH is unable to deliver a
reserved day for any reason, we will try to roll your reservation
over to the next
available day. If we are fully booked and are unable to accommodate
you, a full refund (less a $20 credit card processing
fee) will be given. You have no obligation in the event of a
day cancelled by us due to weather.
- Due to the fact that heli-skiing is very
dependent on the weather, we sometimes get cut short by
weather. In the
event of a day cut short by weather, snow conditions or something
beyond our control you will be charged as follows: 1
run - $440, 2 runs - $590, 3 runs - $740, 4 runs - $890, 5
runs - $1040
Weather delays: You have no obligation
in the event of a day cancelled by us due to weather. However,
if your
reserved
day is placed on a “weather delay”, you must
remain on call and available to ski until 10:30 am. At
that time, if we still can not fly, you will be released
to do
any other activities you might choose without obligation.
If you do not remain on hold and the helicopter flies
that day, you will be charged the full amount for the
day and
no credit will be issued for a no-show.
Weights and helicopters: At
the elevations we fly to in the mountains (10,000ft.) there
is an upper limit
for weight,
which we can not exceed in order to operate safely.
Once you add skis, boots and all the other equipment we
carry,
that limit is further reduced. The average weight allowable
per person is 190lbs. To this weight of 190 we will
add equipment
and anything else brought on board. The total weight
limit for your group of 5 cannot exceed 950lbs. That
means that
if you are 225lbs. you must have someone in the group
that is 155lbs. to average out the total weight. If
this is
not possible, your group may be split up or you may
be asked
to buy an extra seat. We’re sorry for any inconvenience,
but safety requires that we strictly adhere to this
regulation. You will be asked to step on the scale
in our office
so that we can accurately calculate weights and balances.
Gift Certificates: Gift certificates
are non-refundable and must be paid for in full at the
time of purchase.
You may
call anytime for reservations and we will honor these
certificates at their face value for one year from
the date of purchase.
After one year they are subject to any price increases
that may occur. Three years from the date of purchase
they will
become null and void and no longer accepted.
Deposits
left on hand: Any deposits or credits left on hand with
HMH may be used at any time by making
a reservation
with our office. Credits can be applied to any
purchases at HMH. After three years, any deposits or credits
left on
hand with HMH will expire without refund and no
longer
be available.
Please Note: No refunds are issued
for missed skiing due to skier ability, fitness, equipment
failure,
or personal
choice. If a skier becomes injured, ill, or requests
to leave the field for any reason, no refund
will be made.
Additional
costs resulting from an evacuation or early departure
will be charged to the guest.
Insurance: HMH strongly
recommends that all guests carry Trip Cancellation Insurance,
Trip Interruption
Insurance,
Medical Insurance, and Emergency Evacuation
Insurance. These insurance types safeguard you against
unforeseen
mishaps
that can occur during your heli vacation with
us. Contact your travel agent for assistance
in acquiring
travel
insurances. Safety: Safety has always been our
primary concern at HMH. Heli-skiing & boarding, by
nature, involves certain risks and, as a client, you must
take responsibility
for
your own
actions and participation in the sport. Through
our safety procedures we can greatly reduce the potential
for accidents
but cannot completely eliminate all hazards.
You will be required to sign a VISITOR'S ACKNOWLDEGMENT
OF RISK
form
before you can go heli-skiing.
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