| Terms & Conditions
Making a heli-ski reservation
with HMH implies that you agree to the following Terms
& Conditions. Please read carefully as this policy is strictly
adhered to.
Advanced Reservations:
Advanced reservations with a deposit ($400 per day, per person)
are required to secure a seat on your preferred day. Call
(307) 733-3274 or stop by our Jackson office at 945 West
Broadway. Full payment and any outstanding balance is collected
on the day that you go heli-skiing. Any reservations made
less than 14 days in advance will be charged the full amount
for the day ($950/day, per person).
Form of
Payment: Payments may be made by cash, traveler
checks or major credit card. Personal checks are accepted
only fourteen days in advance.
Rental Powder Skis: Powder
skis (the new Rossignol Phantom SC 95) are available for
rent right in our office. You may reserve them when you make
your heli-ski reservations or when you check in with us on
arrival to JH. Arrive at our office 10 minutes early with
your boots to have the bindings adjusted.
Confirmation/Check-in:
We would like you to check in with our reservation desk (307-733-3274)
as soon as you arrive in Jackson Hole so that we may update
you on current conditions, weather forecasts and what to
expect. If you plan to be arriving late, please let us
know. Our office is open from 11:00 am to 6:00 pm daily.
Please give us your local telephone number at this time
should we need to contact you in the event that weather
prohibits us from flying.
Rusty Parrot
and Passport to JH Guests:
If you are on the Rusty Parrot or Passport to JH package,
your first reserved day is the day following your first nights
stay at the Lodge. Because heli-skiing is so weather dependent,
you must participate each day that we can fly. Lift serviced
skiing at the JH Mountain Resort will only be on any non-flyable
weather days. If you choose not to participate for any reason
and the helicopter flies that day, you will be charged the
full amount for that day.
Cancellations and Obligations:
- Cancellations made 14 days
in advance of a reserved ski day will receive a complete
refund less a $50 per person/per day administrative fee.
- Any cancellations made less
than 14 days in advance of a reserved ski day will result
in loss of deposit ($400 per person/per day).
- Any cancellations made less
than 24 hours in advance of a reserved day will loose the
full amount of the day ($950 per person). It is not the
responsibility of HMH to remind you of your reservation.
It is the responsibility of the guest to be on time (8:30am)
on their reserved day. No credit will be issued in the
event of a no-show.
- Any requested changes to a
reservation date, if feasible for the reservationists,
will be charged a $50 per person/per day administrative
fee.
- If HMH is unable to deliver
a reserved day for any reason, we will attempt to roll
your reservation over to the next available day. If we
are fully booked and are unable to accommodate you, a full
refund will be given. You have no obligation in the event
of a day cancelled by us due to weather.
- Due to the fact that heli-skiing
is very dependent on the weather, we sometimes get cut
short by weather. In the event of a day cut short by weather,
snow conditions or something beyond our control you will
be charged as follows: 1 run - $350, 2 runs - $510, 3 runs
- $650, 4 runs - $780, 5 runs - $880
Weather delays: You have no obligation in the event
of a day cancelled by us due to weather. However, if your
reserved day is placed on a “weather delay”,
you must remain on call and available to ski until 10:30
am. At that time, if we still can not fly, you will be released
to do any other activities you might choose without obligation.
If you do not remain on hold and the helicopter flies that
day, you will be charged the full amount for the day and
no credit will be issued for a no-show.
Weights and helicopters: At the elevations we fly to in the mountains (10,000ft.)
there is an upper limit for weight,
which we can not exceed in order to operate safely. Once
you add skis, boots and all the other equipment we carry,
that limit is further reduced. The average weight allowable
per person is 190lbs. To this weight of 190 we will add equipment
and anything else brought on board. The total weight limit
for your group of 5 cannot exceed 950lbs. That means that
if you are 225lbs. you must have someone in the group that
is 155lbs. to average out the total weight. If this is not
possible, your group may be split up or you may be asked
to buy an extra seat. We’re sorry for any inconvenience,
but safety requires that we strictly adhere to this regulation.
You will be asked to step on the scale in our office so that
we can accurately calculate weights and balances.
Gift Certificates: Gift certificates are non-refundable and must be paid for
in full at the time of purchase. You may
call anytime for reservations and we will honor these certificates
at their face value for one year from the date of purchase.
After one year they are subject to any price increases
that may occur. Three years from the date of purchase they
will
become null and void and no longer accepted.
Deposits left
on hand: Any deposits or credits left on hand with HMH
may be used at any time by making a reservation
with our office. Credits can be applied to any purchases
at HMH. After three years, any deposits or credits left
on
hand with HMH will expire without refund and no longer
be available.
Please Note: No refunds are issued for missed
skiing due to skier ability, fitness, equipment failure,
or personal choice. If a skier becomes injured, ill, or requests
to leave the field for any reason, no refund will be made.
Additional costs resulting from an evacuation or early departure
will be charged to the guest.
Insurance: HMH strongly
recommends that all guests carry Trip Cancellation Insurance,
Trip Interruption Insurance, Medical Insurance, and Emergency
Evacuation Insurance. These insurance types safeguard you
against unforeseen mishaps that can occur during your heli
vacation with us. Contact your travel agent for assistance
in acquiring travel insurances.
Safety: Safety
has always been our primary concern at HMH. Heli-skiing & boarding,
by nature, involves certain risks and, as a client, you
must take responsibility for your own actions and participation
in the sport. Through our safety procedures we can greatly
reduce the potential for accidents but cannot completely
eliminate all hazards. You will be required to sign a VISITOR'S
ACKNOWLDEGMENT OF RISK form before you can go heli-skiing.
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